School Admin - Manage & Control iSchoolRide Account

🧑‍🏫 iSchoolRide Tracker App & Admin Dashboard — Guide for Teachers & School Admins

Welcome to iSchoolRide! Whether you're a teacher using the Tracker App or a school admin managing dismissal, this guide will walk you through how to use the system efficiently and safely.

✅ Getting Started

1. Download the iSchoolRide Tracker App

  • Go to the App Store (iOS) or Google Play Store (Android).
  • Search for “iSchoolRide Tracker”.
  • Tap Install, then open the app.

2. Log In

  • Use the credentials provided by your School Admin.
  • School Users will see only the Tracker App interface.
  • School Admins may also access the Admin Dashboard via web login.

📲 Using the Tracker App (Teachers & School Users)

What It Does:

The Tracker App notifies teachers/staff when a parent enters the pickup line so they can release the right student at the right time.

Daily Use:

  1. Launch the App at dismissal time.
  2. As parents arrive, you’ll see a live list of students whose rides are waiting.
  3. Tap a student’s name to mark them as called/dismissed.
  4. The app clears dismissed students to help avoid confusion or duplicates.
  5. Repeat as vehicles continue arriving.

Tips:

  • Always verify the student’s name before dismissal.
  • Dismiss only those marked “Arrived” in the queue.
  • Use the Refresh option if you don’t see updates right away.

🛠️ Admin Dashboard (School Admins Only)

Access:

Log in to the Admin Dashboard via your custom iSchoolRide admin URL.

Key Functions:

👨‍👩‍👧‍👦 Manage Parent Accounts

  • View, edit, or reset parent accounts
  • Add/remove student assignments
  • Monitor authorized family members

👥 Manage Tracker Users (Teachers/Staff)

  • Add or remove Tracker users
  • Assign roles: School-User or School-Admin
  • Reset passwords if needed

🧑‍🎓 Monitor Pickup Activity

  • View real-time pickup queue
  • See which students were picked up, by whom, and at what time
  • Identify missed or late pickups

📊 View Reports & Logs

  • Access pickup history by date or student
  • View wait time metrics and performance trends
  • Export reports for audits or analysis

🔐 User Roles Overview

Role Access Level
School-User Tracker App access only (view/call students)
School-Admin Full access: Tracker + Admin Dashboard

🔄 Daily Best Practices

  • Open the Tracker App a few minutes before dismissal.
  • Coordinate with office staff to ensure parent records are up to date.
  • After dismissal, log out if you're on a shared device.
  • School Admins: periodically review user activity and logs.

🆘 Need Help?

  • For technical support, email: ischoolride@gmail.com
  • For login issues or school code problems, contact your local iSchoolRide Admin